Questions, answered

If something isn't here, just ask. We'd rather explain it properly than leave you guessing.

What is the minimum stay?

Most of our residents stay for 12 months, and that’s what our listed rates are based on. Need more flexibility? Stays can start from as little as 3 months, with rates adjusted depending on the length of your stay. Tell us your plans and we’ll work out the best option for you.

How much is the security deposit?

It’s usually one month’s rent. We’ll return it after you move out, less any outstanding payments or charges for damage beyond normal wear and tear. Everything will be clearly set out before you move in.

Are utilities and Wi-Fi included?

Wi-Fi is included, so you’re connected from the day you move in. With a S$60 monthly utility package, you’ll enjoy up to S$80 of utility coverage per person — a little extra on us, while keeping things fair for everyone in the home.

Are the rooms furnished?

Yes — just bring your personal things and make yourself at home. Rooms are furnished with the essentials such as a bed, storage and a workspace. Each room is a little different, so check the listing to see exactly what comes with yours.

Is housekeeping included?

Yes. We take care of regular housekeeping for the shared areas of the home. Everyone looks after their own room and cleans up after themselves in shared spaces — a little consideration from everyone makes for a much nicer home.

Can I cook?

Absolutely. The kitchen is there to be used. Cook your favourites, share a meal if you feel like it, and simply clean up afterwards so it’s ready for the next housemate.

Can I have visitors?

Of course — this is your home. Friends and family are welcome, and we just ask that visitors are considerate of everyone sharing the home. If someone is staying overnight, let us know in advance so we can approve the stay.

Can couples stay?

Yes, in rooms that are suitable for two. Tell us you’ll be staying as a couple and we’ll point you towards homes and rooms where you’ll both be comfortable.

Can I use my Enlyfe home as my residential address?

Yes. If you live with us, you can use your Enlyfe home as your residential address. Need a supporting document for a registration? Just let us know and we’ll help where we can.

Who handles maintenance?

Something not working? Just tell us. We’ll help coordinate the repair so you don’t have to figure out who to call. If something is damaged through misuse, or a charge applies under your agreement, we’ll let you know clearly.

How does viewing and moving in work?

Start by telling us what you’re looking for — where, when, budget and what matters to you in a home. We’ll suggest suitable rooms and arrange a viewing. Found one you love? We’ll guide you through the paperwork and get you ready to move in.

What happens if I need to end my stay early?

Plans change — we understand. Your agreement sets out when and how you can end your stay, so speak to us as early as you can. We’ll talk you through the options rather than leave you to figure it out alone.

Are pets allowed?

We love furry housemates too, but pets aren’t generally allowed in our shared homes. If you have a special situation, have a chat with us before booking and we’ll let you know what may be possible.

Still unsure about something?

Ask us directly — we answer honestly, even when the answer is "not yet".